Venga, the data-driven guest management software for restaurants, and Ctuit, the leader in restaurant business intelligence software, today announced a partnership that will allow restaurants to combine Ctuit’s operational intelligence with Venga’s customer insights for a holistic view of their businesses.
Ctuit’s RADAR system seamlessly integrates with clients’ point-of-sale systems to provide them with operational and financial information, while Venga connects point-of-sale data to reservation systems such as OpenTable to seamlessly build profiles on individual guests’ habits and preferences.
“Using both Venga and Ctuit helps me get a more robust view of my restaurants,” said Innovative Dining Group partner Philip Cummins. “The combined technology helps me to drive customer sales, while understanding key operational metrics like food cost, guest spending, and server efficiency.”
In addition, this partnership allows restaurant operators to analyze business trends, review guest habits and provide a more personalized dining experience for their customers.
“Ctuit clients collect valuable sales and labor analytics every day,” said Rob D’Ambrosia, President and CEO of Ctuit Software. “Our partnership with Venga allows busy restaurant operators to customize their offerings to individual guests and build loyalty.”
Ctuit has a comprehensive list of offerings for restaurant concepts ranging from quick service to fine dining, while Venga, which traditionally focused on upscale restaurants, is developing a CRM tool for fast casual and quick service restaurants. The partnership will bring benefits to both companies’ clients, including an easier installation process and bundled pricing. The partnership enables Venga to support clients with nearly any point-of-sale system and access historical point-of-sale data.
“We’re really excited to work with Ctuit to help restaurants develop actionable insights,” said Venga CEO and co-founder Sam Pollaro. “Combining operational and guest data makes sense, and we’re excited to see the benefits the partnership brings to our existing and future clients.”
About Ctuit Software
Ctuit Software Inc. was founded in San Rafael, California, in 2000 with a mission to develop and deliver Business Intelligence and Decision Support Infrastructure to the restaurant industry. Ctuit’s RADAR – extracts the critical data from sales, labor, and accounting that yields key intelligence upon which profitable business decisions are made. In addition, operational, financial and exception based reporting is available company-wide with the adoption of optional modules like GL Sales (financial reporting) Accounts Payable, Inventory, Recipe Management, Labor Scheduling and Event Management. With Ctuit RADAR – accounting, finance, marketing and operations departments can make changes to improve customer satisfaction, sales and margins. Ctuit Software is a private, employee owned company with its corporate office based in Novato, California. For more information, visit http://www.ctuit.com.
Founded in 2010 in Washington, D.C., Venga’s mission has always been to provide restaurants with deeper insights into guests’ preferences and habits. Venga has grown into the leading guest management software for the restaurant industry and remains the only company to combine dining reservations with point-of-sale data. In doing so, it connects purchases to the individual guests who made them to seamlessly build profiles on individual guests’ habits and preferences. Venga’s clients, which include many of the most successful restaurant groups in the country such as ThinkFoodGroup, Michael Mina and Altamarea Group Restaurants, use this information to increase visit frequency, customer satisfaction, and spending through targeted email campaigns and personalized service. For more information, visit http://www.getvenga.com.