Pollo Campero Adds Online Ordering and Healthy New Menu Items

Pollo Campero’s Momentum Holds Strong with 10.2% Same-store Sales Growth for 2015

Authentic Latin Chicken Brand’s Future Growth Includes New Online Ordering and Healthy New Menu Additions

Pollo Campero, Latin America’s authentic chicken brand, kicks off its 45th anniversary year by announcing a strong performance for 2015. Pollo Campero’s announcement follows strong fourth quarter (Q4) results with 11.7% comparable sales growth, marking the 16th consecutive quarter of solid same-store sales growth. The positive sales momentum began in 2012 and comes as the world’s largest Latin chicken restaurant brand looks to enhance its digital presence and its already-famous Latin menu.

“We are thrilled for our continued solid performance at Pollo Campero,” said Tim Pulido, president and CEO of Pollo Campero International. “But to see our high comparable growth hold steady from year to year not only confirms to us that we’re on the right path, but also motivates us as we continue to grow and innovate.”

Pollo Campero began its strong growth trend in 2012, with a 7.9% same-store sales increase. In 2013, it reached 6.9% same-store sales growth, followed by 7.4% in 2014 and finishing with 10.2% comparable sales growth last year.

Campero has activated a number of strategic initiatives to maintain its momentum since 2014: a global brand refresh was launched with a chicken-centric Latin positioning that helped differentiate the brand, a remodel program that has modernized existing restaurants improving the overall brand experience and its focus on Latin-inspired limited-time offers to drive consumer interest and keep the menu exciting. Through its product and program strategy around its Latin flavors, Campero has grown its millennial customer base quarter after quarter. Today, more than half of the brand’s customers are millennials.

As Pollo Campero looks to sustain its momentum and continue to engage with millennials, the brand is investing heavily in the digital space. “We’ve recently revamped our website, Campero.com, to improve the online user experience, share more about our brand’s story and highlight other key brand attributes that are important to our fans,” said Federico Valiente, Pollo Campero International’s brand lead. The brand has also launched online ordering for a limited number of its Dallas, Texas, restaurants and is gearing up to test its new mobile app during the first quarter (Q1) of 2016. “We want to make our authentic Latin flavors more convenient to our customers and our online platforms will enable us to do so,” Valiente said.

Campero also continues its focus on new product news and innovation, particularly menu items to enhance its hormone-free chicken meals. The brand is kicking off the year with its new Street Corn Salad, a Latin American favorite offering a lighter pairing that’s rich and heavy in flavor. “We focus on unique menu items and the new Street Corn Salad delivers on just that—fresh Latin ingredients that deliver a real flavor punch,” Valiente explained.

Pollo Campero’s development plans are as bold as its flavors. “2016 will be a milestone year for our brand in the United States,” Pulido said. “We’re planning on growing our system by more than 20%, which is something we had not done before.” The brand is concentrating its development in key U.S. markets with both corporate and franchise restaurants. “Last year was an outstanding year for us and we’re confident we’re poised for another huge year in 2016,” finished Pulido. While Campero’s unit growth in recent years has been through corporate stores, the brand is looking to bring in new franchisees into the system as it expands its footprint in the United States.


Pollo Campero, considered the home of Authentic Latin Chicken, is the largest Latin chicken restaurant brand in the world. It first opened its doors as a tiny, family-owned restaurant in Guatemala in 1971 with the goal of treating family and friends to its prized chicken recipe passed down from generation to generation. Today, as Pollo Campero marks its 45th anniversary, its focus on quality, and its mission to stay true to its Latin roots remain the same. Pollo Campero is committed to serving unique Latin recipes prepared by hand daily using high-quality and all-natural ingredients. At the heart of that commitment: the promise to use fresh, never frozen, hormone-free chicken paired with traditional Latin sides, drinks and desserts in a vibrant atmosphere. There are more than 350 Pollo Campero restaurants around the world and Campero is still growing. For franchise information, or to learn more about Pollo Campero, visit Campero.com. Follow the flavor on Facebook, Twitter and Instagram @CamperoUSA.