Simplifies and speeds up the payment process for customers; lets restaurants turn tables faster
Recognizing that convenience is the key to customer satisfaction, TouchBistro today announced that it has integrated the Pay at Table service in the PayPal app with its TouchBistro mobile point of sale (POS) solution used by the food and drink industry for tableside ordering. Customers at any participating TouchBistro location in North America can now use the PayPal app on their smartphones to access, view, and quickly and easily pay for their food and drinks – without having to ask their server for their bill or wait for them to process the transaction.
Boëhmer, a well-known fine dining restaurant in Toronto, is one of the first restaurants to use the Pay at Table feature as an integrated TouchBistro solution. This video explains how simple it is to use and why it makes good business sense.
The new Pay at Table service is easy to use. Customers simply check in to the restaurant from the PayPal app when they arrive, and the server uses the TouchBistro app to assign them to a table or seat. When the server places the customer’s food or drink order from within the TouchBistro app, the details are automatically reflected in real time on the customer’s mobile device. Tapping the “See Bill” button in the PayPal app, customers can view their bill at any time, and when ready to pay they can add a tip, or split the bill and check out with PayPal. Once customers confirm payment, transaction details are quickly updated in the TouchBistro app, enabling servers to immediately see when the customer’s bill has been settled.
This real-time integration between TouchBistro and the Pay at Table service in the PayPal app simplifies and speeds up the payment process by reducing wait times for customers that are ready to pay their bill and leave, and by minimizing credit card processing times. It also enables restaurants to turn their tables faster. Restaurants that use TouchBistro POS solutions across North America and have a PayPal account can immediately enable and begin using the integrated Pay at Table service.
“There are two pain points that we have identified in the dining experience – ordering and paying – and we are now solving both with the use of mobile technology,” said Alex Barrotti, CEO and founder of TouchBistro. “Restaurants that are using TouchBistro’s mobile POS solutions for tableside ordering together with the Pay at Table service can now save on average seven minutes per table from the time they seat a customer until they leave the table. This is significant as it enables restaurants to serve more customers and in turn increases their revenues.”
About the TouchBistro Mobile POS Solution
TouchBistro brings mobile innovation to the food and beverage industry, providing a modern point-of-sale solution that is easy to use, packed with smart features, integrated with different payment processing options, and at a lower cost. Servers use the TouchBistro iPad app to take tableside customer orders, and instantly submit them to the kitchen and bar. This eliminates the need for servers to enter a customer’s order into a separate, distant terminal, which minimizes order errors and increases operations efficiency. With TouchBistro POS, restaurateurs are better equipped to deliver a superior experience to their customers.
With offices in New York and Toronto, TouchBistro is a leader in iPad restaurant point-of-sale technology for restaurants, cafes, bars, food trucks, and other food and drink venues. The TouchBistro app has been ranked as the top-grossing food and beverage app in 28 countries on the Apple App Store. TouchBistro was recently named one of the ‘2014 Hottest Companies in New York City’ by lead411. TouchBistro offers a 45-day free trial that can be converted to a no-contract subscription. Additional information is available at www.touchbistro.com.